Privacy policy

1. Information We Collect

We collect only the personal information necessary to process your order and provide customer support:
  • Contact details: Name, email address, phone number (if provided)
  • Shipping/billing information: Mailing address, payment method details (e.g., credit card info—processed securely via third-party payment providers, not stored by us)
  • Order details: Products purchased, order number, and transaction history

2. How We Use Your Information

Your personal information is used for:
  • Processing and fulfilling your orders (e.g., shipping products to your address)
  • Communicating with you about your order (e.g., order confirmations, tracking updates)
  • Providing customer support (e.g., assisting with returns, resolving issues)
  • Complying with legal obligations (e.g., tax or shipping regulations)

3. Information Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data only with:
  • Trusted third-party service providers (e.g., payment processors, shipping carriers) who assist in fulfilling orders—these providers are bound by confidentiality obligations and may only use your data for specified tasks.
  • Government authorities if required by law (e.g., to comply with a subpoena or legal order).

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse (e.g., secure payment processing, encrypted data storage). While we strive to keep your data safe, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:
  • Access the personal information we hold about you (e.g., order history, contact details)
  • Request corrections to inaccurate or incomplete data
  • Request deletion of your data (where legally permitted, excluding data needed for record-keeping or legal compliance)
To exercise these rights, contact us using the details below.

6. Cookies

Our website may use basic cookies to improve your shopping experience (e.g., remembering your cart items). You can disable cookies in your browser settings, but this may limit some website functionality.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data:
  • Email: support@goodunisaeuropa.com
  • Mailing Address: 2528 6842 Quail St, Arvada, CO 80004, US (Attn: SUSAN GREUBEL)