Terms of service

1. Order Placement & Payment

  • You must provide accurate, complete, and current information when placing an order.
  • Payment is required at the time of order placement. We accept [specify payment methods, e.g., credit cards, PayPal] and reserve the right to reject orders with invalid payment details.
  • We reserve the right to cancel or modify orders if pricing errors, stock shortages, or other unforeseen issues occur.

2. Shipping & Delivery

  • We ship to locations within the US. Delivery times vary by destination and are estimated; we are not liable for delays caused by carriers or external factors.
  • Our business address for shipping-related inquiries is: 2528 6842 Quail St, Arvada, CO 80004, US (Attn: SUSAN GREUBEL).

3. Returns & Refunds

  • You may request a return within [e.g., 30 days] of delivery if products are defective, damaged, or not as described.
  • To start a return, contact us at support@goodunisaeuropa.com with your order number and details of the issue.
  • Refunds will be processed to your original payment method within [e.g., 7-10 business days] after we receive and inspect the returned item. Shipping costs for returns are non-refundable unless the issue is our fault.

4. Product Information

  • We strive to provide accurate descriptions, images, and specifications of our Insulated Cups and Ceramic Cups. However, we do not guarantee that colors or details will be 100% identical to the actual product.

5. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use or purchase of our products. Our total liability for any claim related to an order is limited to the purchase price of the product.

6. Contact Us

For questions about these Terms, orders, or returns, contact us at:Email: support@goodunisaeuropa.comAddress: 2528 6842 Quail St, Arvada, CO 80004, US